Business · South Africa
Johannesburg Billing and Payments Systems Offline, Causing Confusion
Moneyweb · 2026/02/03
Summary
The City of Johannesburg (CoJ) is facing major problems with its billing and payment systems, which have been offline for two weeks. This means that residents and businesses in Johannesburg cannot see updated bills or make payments through these systems. The disruption has caused confusion and frustration as payments are not reflected, which could affect electricity, water, and other services. The CoJ has not provided a clear timeline for when the systems will be restored. This outage highlights the challenges in managing important financial infrastructure in local government, and the potential impact on everyday residents who rely on these services to manage their budgets and avoid service disruptions.
OnABudget takeaway: Residents and businesses should keep proof of any payments made during this period to avoid future disputes. It's also wise to budget for potential late fees or service interruptions due to the system downtime. Stay informed for updates and alternative payment methods.