SA Consumers Have 60 Days to Challenge Debit Orders

Summary

South African consumers now have 60 days to challenge debit orders, up from the previous timeframe. This change aims to protect people from unauthorized or incorrect debit orders by giving them more time to review and dispute these transactions. Ghita Erling, CEO of the Payments Association of South Africa, explained that the new rules seek to prevent abuse and create a fairer balance between those collecting payments and those making them. This update is important because unauthorized debit orders can often cause financial stress for customers, especially if they do not notice the charges quickly enough to challenge them. By extending the period to 60 days, consumers have a better chance to spot mistakes and protect their finances. Businesses that rely on debit orders must now ensure they follow the rules carefully to avoid disputes.