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Finance · South Africa

New Rules Introduced to Reduce Annoying Marketing Calls in SA

By OnABudget News Team · Source: Moneyweb · 2026/04/23 · Updated 2026/04/23 · 1 min read

Quick summary

New regulations have been introduced in South Africa to control direct marketing calls, which have often annoyed many people. Ahmore Burger-Smidt from Werksmans Prokureurs explained that these rules aim to protect consumers from unwanted and intrusive telemarketing. Businesses and marketers now have to follow stricter guidelines on how and when they can contact consumers. This includes respecting the preferences of people who do not want to receive promotional calls. The goal is to reduce the number of bothersome calls and improve privacy for consumers. These changes also mean that companies must be more careful and responsible when reaching out to customers directly. Failure to comply with the new rules could result in penalties. While this may make marketing a bit harder for some businesses, it benefits the general public by giving them better control over their personal communication and less disturbance from unwanted calls.

Summary

New regulations have been introduced in South Africa to control direct marketing calls, which have often annoyed many people. Ahmore Burger-Smidt from Werksmans Prokureurs explained that these rules aim to protect consumers from unwanted and intrusive telemarketing. Businesses and marketers now have to follow stricter guidelines on how and when they can contact consumers. This includes respecting the preferences of people who do not want to receive promotional calls. The goal is to reduce the number of bothersome calls and improve privacy for consumers. These changes also mean that companies must be more careful and responsible when reaching out to customers directly. Failure to comply with the new rules could result in penalties. While this may make marketing a bit harder for some businesses, it benefits the general public by giving them better control over their personal communication and less disturbance from unwanted calls.

OnABudget takeaway

OnABudget takeaway: These new rules help protect your privacy and reduce annoying marketing calls, making it easier to focus on what matters. For businesses, it means following stricter guidelines but also building trust with customers by respecting their preferences.

Read the original article on Moneyweb

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